By Mark Murphy
For those of you who have ever taken a river cruise, I bet you’re officially hooked. They’re a great way to explore a variety of places, from Europe to Asia to the American Pacific Northwest. For most Americans a river cruise is something of an emerging product, even though river ...
By Theresa Norton Masek
When I first starting covering the cruise industry in 1995 or so, river cruising was in its infancy in North America. I remember doing one of my first major stories on river cruising, and I interviewed Serba Ilich, who then ran Uniworld, one of the few suppliers selling cruises on ...
By Stacey Zable
Client interest in the World Cup is just one reason to learn more about South Africa
The 2010 FIFA World Cup South Africa slated for June 11 through July 11 is a major sporting event, and a big draw for South Africa tourism. It will take place in ...
By Jane Jamison
Attend the Virtual luxury expo on demand to boost your high-end sales
Have you visited Virtual Luxury Expo yet? Don’t miss this opportunity to access advice from top industry experts who can help you jump-start your luxury sales efforts. It’s free, and you can enjoy the show and conference ...
By Theresa Norton Masek
Expert advice on how to sell and market river cruises
Once considered an emerging niche product, river cruising has gone mainstream. Though it existed for decades, primarily short cruises on dayboats as part of longer Europe itineraries, river cruising was really born in 1992. That’s when the Main-Danube Canal ...
By Mimi Kmet
A look at new itineraries, ship launches and renovations
River cruising is growing in popularity, as clients who have sailed on large, oceangoing vessels look for new experiences. Despite the economy, and the recent pull-out of one cruise line—Peter Deilmann—from the river cruise segment, international river cruise bookings ...
By David Cogswell
River cruises continue to be a hot growth market for tour operators
For the past several years it has been common knowledge among the top tour operators that river cruising is one of the strongest, if not the strongest, growth market for them. River cruising rumbled around during the ...
By Mimi Kmet
Uniworld’s Guy Young discusses the line’s success and its travel agent relationships
Uniworld Boutique River Cruises has seen steady growth throughout the years, and the company credits much of that success to its partnership with the travel agent community. In fact, it does very little marketing directly to ...
By Theresa Norton Masek
AMA Waterways’ rudi schreiner talks about his company’s latest ship and other news
Rudi Schreiner, president and co-founder of AMA Waterways, is a true pioneer in the river cruise industry in North America. He oversaw river cruise operations for Uniworld starting in 1992 and then opened the North American ...
By Theresa Norton Masek
Viking River Cruises’ Torstein Hagen preaches the benefits of river cruising
Torstein Hagen, co-founder, chairman and CEO of Viking River Cruises, has a history with oceangoing cruise lines. He had served as CEO of now-defunct Royal Viking Line and has also served on the boards of Holland America ...
By Theresa Norton Masek
The Paul Gauguin will continue serving luxury clients in french polynesia
The luxury cruise ship Paul Gauguin is remaining in French Polynesia, which is excellent news. For a time, its home was uncertain as it changed hands and a former owner discussed moving the 332-passenger vessel around the world. ...
By Brian Major
The upscale Costa Deliziosa exudes unmistakable European flair
Driving through Venice to the cruise terminal to preview Costa Cruises’ newest ship, the Costa Deliziosa, one could notice a customary practice regularly seen along the roads and streets of towns across Europe: busy but otherwise unremarkable roads are lined ...
By Kate Rice
Bill and Theresa Reinagel favor river cruisingand better commissions
River cruises equal higher profits for Bill and Theresa Reinagel, owners of a Cruise Holidays, based in Williamsburg, Va.
River cruises are more profitable than big-ship cruises on several fronts, according to Bill. The commissions are higher, thanks ...
By Dave Stockert
Consider these Sales-close tips to help you “GTM”
GTM. It means “get the money.” And it can be the hardest part of being a sales agent.
You’ve done the relentless networking, created the clever promotions and arranged the best pricing. But nothing will come from this hard work ...
By Terry L. Dale
REPOSITIONING CRUISES ARE A GREAT CHOICE FOR CLIENTS LOOKING FOR EXTRA VALUE
Just over 50 years ago, something happened that was to change vacationing forever. In 1959, more people flew across the Atlantic Ocean than sailed across it on ocean liners. Since then, the modern cruise industry has ...
By Kerry Medina
Hilton is taking its brands to the four corners of the earth
Hilton is expanding its horizons with an aggressively growing portfolio of new and renovated properties both at home and abroad. Plans are in place to increase Hilton’s existing collection of 550 hotels around the world by nearly ...
By Kerry Medina
CHI Hotels’ Glenn Carroll focuses on his company’s products in Europe and beyond
While many luxury lodging companies can’t seem to grow their European portfolios quickly enough, Malta-based CHI Hotels & Resorts is focused on a new Corinthia Hotel in London, slated to open this coming October. But the ...
By Kate Rice
Marriott’s revamped website places the agent community front and center
Marriott International has redesigned its travel agent website (www.marriott.com/travelagents), basing many of the changes on agent feedback. One of the enhancements enables you to access and view commission statements online.
Previously, only preferred travel agencies could view ...
By Stacey Zable
The Alisal Guest Ranch & resort packs adventure for families
Family clients seeking something different for their vacation will enjoy a stay at the Alisal Guest Ranch & Resort in Solvang, Calif. It doesn’t matter if they’ve never been on a horse before, all they need is a spirit ...
By Kerry Medina
Barceló is luring families to the mexican resort with its newest Palace property
Last December, Barceló Hotels & Resorts made its debut in the Los Cabos market with the opening of a new Barceló Palace Deluxe property. In a destination traditionally known for its luxury tourism products, it’s ...
By David Cogswell
Scott Wiseman’s company made early adjustments for the recession to speed its recovery
Scott Wiseman joined Abercrombie & Kent in January 2006 and quickly impressed the A&K management with his quick grasp of all aspects of the business. A year and a half later he was promoted to ...
By David Cogswell
The tour operator has gained a national presence after expansion in ‘09
Not many travel companies will put down 2009 as a good year. Many will say that they made the most of it, that the economic downturn forced them to sharpen their business skills and maintain stability. But ...
By Kate Rice
Sceptre tours has pumped up its agent website to help you sell
Sceptre Tours has upgraded its agent website, expanding upon what had been a booking engine with some marketing collateral into a more robust Travel Agent Resource Center (www.sceptretours.com/resource-center).
The new site includes a vacation ...
By Robert E. Whitley
A Survey of major tour operators reflects optimism
An informal survey of USTOA members found that more than 75 percent of respondents anticipate sales to rise by an average 18 percent in international packaged travel in 2010. Just over 56 percent said they foresee average growth of 10 percent ...
By Mimi Kmet
Hawaii boasts a plethora of unique wedding resorts with special packages
Hawaii is an ideal place for destination weddings for several reasons. Among them are year-round warm weather and beachfront resorts that provide not only plenty of indoor event space for nuptials and receptions, but also outdoor venues, including ...
By James Ruggia
About a third of all river cruise passengers choose the legendary waterway
Lined by castles, palaces, monasteries and historic cities, the Danube River has long cast a romantic spell over travelers—an enchantment that Johann Strauss famously gave form to in his sweeping “Blue Danube” waltz. The romance of the ...
By Robert Selwitz
Jodhpur combines fascinating historical sites with a vibrant market
Jodhpur, the second-largest city in Rajasthan after Jaipur, blends fascinating attractions with a welcome ease of access. Smoothly incorporated into most Indian itineraries, Jodhpur has a busy airport and good road connections. And, the city, home to nearly 1.5 ...
By James Ruggia
One of Asia’s historic and cultural waterways impacts the market
Things are happening on the Mekong River, as travelers are increasingly seeing it as a convenient and in-depth way to explore the countries of the former French Indochina. Though Americans mostly associate the Mekong with the Vietnam War, ...
By Kate Rice
Online access in flight is really starting to take off
Increasingly, your customers can be online while in flight. For many of us, that’s a boon. It makes all that in-flight time more productive—a way to catch up on work, clear your desktop and increase your personal time ...
By James Shillinglaw
With three top brands, this company helps you target different markets
Nearly three years ago Enterprise Rent-A-Car purchased Vanguard Car Rental, parent company of the Alamo and National brands. Industry observers wondered just how Enterprise, largely known as a local and replacement car rental firm, intended to position ...
By James Ruggia
The Orient-Express family of products still inspires the romance of travel
The iconic name Orient-Express first showed up in 1883 on the rails between Paris and Istanbul. It has remained one of travel’s most powerful brands since that time. The name still conjures up an Edwardian romance unsullied by ...
By Mimi Kmet
Suppliers wishing to have their fam published in Vacation Agent must submit the information to Mimi Kmet at mimik@pmgemail.com at least three months prior to the departure date of a fam tour or the expiration date of a fam rate.
Abercrombie & Kent
A Costa Rica fam ...